Refund policy

Bake Shop Orders

All bake shop orders cancelled with advance notice of 10 or more business days are eligible for a credit to use on future orders.

Refunds and credits are not offered on orders cancelled within 10 business days notice of the pick up date.

All credits expire 3 months from the cancellation date.

Refunds or credits on online purchases are subject to a 10% restocking fee.

Custom Cakes

Due to our full schedule and personalized product customizations, refunds are not offered. 

If the event is rescheduled with notice of 10 or more business days, deposits paid can be transferred to the new event date. This transfer is dependent upon availability, and expires within three months of the original event date. 

Wedding & Special Events

Policies are as specified on your signed contract.